We're here to make sure you have a seamless experience with Shiga. Here's how to reach us.
Get help
In-app chat (ShigaNavi): the quickest way to get help — chat with us directly in the app.
General support email: [email protected] for detailed enquiries.
OTC / desk enquiries: [email protected] for over-the-counter and structured transaction support.
For urgent issues, in-app chat is the fastest route to immediate assistance.
Share feedback
Your feedback helps us improve Shiga — whether it's a suggestion, a concern, or praise for a feature you love. The fastest way is through in-app feedback.
Join the community
Stay up to date with announcements and discussions:
X (Twitter): @ShigaDigital
Telegram: the Shiga Digital Community group
LinkedIn: Shiga Digital Holdings Limited
Instagram: @shigadigital
Don't hesitate to reach out — we're just a message away.