You don't have to take Enta's word for what happened to your money. Every transaction settles on a public network, and anyone — including you — can look it up independently.
Why this is even possible
Your balances and transaction history aren't kept in a private database on our servers. They're recorded on public blockchains — a shared record that no single company controls. That means every transaction you make has a public trail that exists whether or not Enta is open.
Most apps don't invite you to check their homework. We're pointing you at it on purpose, because a record you can verify yourself is worth more than a balance you're asked to trust.
Step 1: Open View On-Chain, or copy the transaction hash
Open the wallet the transaction happened on (for example, your USD₮ Tron wallet or your Bitcoin network wallet) and find the transaction in its history. Every transaction has a View On-Chain option, which opens that transaction in a public block explorer for you.
If you'd rather look it up yourself from scratch, copy the transaction's transaction hash instead (sometimes shown as "Tx ID", or with a copy icon next to it). This string of letters and numbers is the transaction's permanent address on that network.
Step 2: Open that network's own public explorer
Every blockchain network has its own independent explorer — a free website, not run by Shiga Digital, that lets anyone search transactions, addresses and balances on that network. Which explorer you need depends on which network the transaction was on:
EVM networks (Arbitrum, Base, Celo, Ethereum, Optimism, Plasma, Polygon) — each has its own explorer, typically named after the network (e.g. an Ethereum explorer, a Polygon explorer).
Solana — has its own dedicated public explorers.
Tron — has its own dedicated public explorer.
TON — has its own dedicated public explorers.
Bitcoin network and Spark — Bitcoin has several long-established public explorers; Spark, as a newer network, has its own.
Search "[network name] block explorer" to find the right one, and bookmark it if you plan to check often. We're deliberately not hard-linking one specific site per network here, since explorers change and we'd rather you land on whichever is currently the network's genuine, active one than follow a link that's gone stale.
Step 3: Paste in your transaction hash
Paste the hash into the explorer's search bar. You'll see, independent of Enta entirely:
The exact amount sent
The sending and receiving addresses
Whether the network has confirmed it as final
The exact time it settled
This is the same information Enta shows you — but seeing it come from a source Shiga Digital doesn't operate is the point.
Good to know
You can also search your own wallet address on the relevant explorer to see your full history on that network, not just one transaction.
Explorers are read-only. Looking something up can't move funds or expose you to risk — you're only ever searching public information, and nothing you do there can approve or send anything.
If a transaction doesn't show up yet, give it a moment — see What happens between you tapping Send and the money landing for why confirmation speed varies by network.
Still have questions? Message us in the chat — we're happy to help.