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Why was I signed out?

Enta signs you out after 15 minutes of inactivity by default. You can change it.

Enta signs you out automatically after 15 minutes of inactivity by default, with a warning 60 seconds before it happens.

You can change the duration under Settings → Security.

Getting back in

Enter your email address and we'll send you a link. Open it and you're back where you were. There's no password to remember.

Other reasons you might be signed out

  • You cleared your browser data or opened Enta in a private window, which drops the session.

  • You're on a different browser or profile from the one you signed in on.

  • The session simply expired — sessions don't last forever, even with activity.

If the link doesn't arrive

Check your spam folder first. There's a resend timer on the screen, and if you request several in quick succession you'll be asked to wait a few minutes before trying again.

Make sure you're entering the address the account was created with — a link sent to a different address won't sign you in.

If you've lost access to that inbox entirely

That's account recovery rather than a sign-in problem. See Lost access to your email? How Enta account recovery works — it runs on your recovery contact plus an identity check, followed by a 72-hour security wait.

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