Account
Managing personal account details.
20 articles
- Shiga vs. bank transfer vs. sending through an agent — the real cost and time differenceA grounded comparison of how sending money through Enta differs from a bank wire or a remittance agent, in real cost and time terms.
- How to create your Enta accountSign up in three steps with your email address — there's no password at any point.
- How to verify your identity (KYC)Move from Tier 1 to Tier 2 and unlock converting between crypto and regular money.
- What is Enta?A wallet for holding dollars, gold and Bitcoin — and moving them across Africa and the Gulf.
- What problem is Enta built to solve?Money in the Africa–Gulf corridor is harder to handle than it should be, in four specific ways.
- What exactly are stablecoins?USD₮ tracks the dollar, XAU₮ tracks physical gold — what backs each one and how you can check.
- What is a blockchain, and which ones does Enta use?A public record no single company controls — and the twelve networks your Enta wallets run on.
- Why the Shiga app is now called EntaAn official rename. Same team, same account, same wallet — nothing for you to do.
- What's the difference between Enta and Shiga?Shiga Digital is the company. Enta is the app. Pulse is the engine underneath both.
- Do I need a password, or 2FA?Neither. Your passkey signs you in and approves your payments — no password, no authenticator app.
- Which currencies can I convert to and from?Euro, Pound and Naira for converting your own funds — plus what you can price a payment link in.
- How long does a transfer take?Seconds on most networks. Bank-side timings are the part that varies.
- What can I hold, and on which networks?USD₮, XAU₮ and BTC across twelve networks — and which address formats belong to which.
- What can I do before I verify my identity?More than you'd expect — Tier 1 is a working wallet from the moment you sign up.
- Why do you need my BVN and NIN?Only if you select Naira. They confirm your identity under Nigerian financial regulations.
- My verification failed. Why?Almost always a name that doesn't match the ID, or a selfie the check couldn't read.
- Can I have both a personal and a business account?Yes — they sit side by side on one login, and you switch from the sidebar.
- Nothing shows on my business dashboard. Is it broken?Probably not — while business verification is pending, the app shows only Wallet setup.
- Can a payment link pay out to a naira bank account?Not directly yet — naira links settle to your Enta wallet, and you cash out from there.
- Why was I signed out?Enta signs you out after 15 minutes of inactivity by default. You can change it.